Terms & Conditions
1. Services
Markeb Media provides high-quality media services, including but not limited to:
Photography
Videography
Drone Footage
We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.
2. Service Subscription and Payments
Our services are available on a subscription basis. By subscribing, you agree to pay the designated fees at the agreed intervals, as stated on the service agreement or subscription page. The current standard subscription fee is £450 per month, unless otherwise agreed.
Payment must be made by direct debit and in accordance with the payment schedule agreed upon at the start of your subscription.
All fees are exclusive of VAT unless otherwise stated.
Failure to make payment may result in the suspension or termination of services.
3. Cancellation and Refund Policy
Clients may cancel their subscription by providing one month notice. Markeb Media does not offer refunds for services already rendered.
Clients may cancel their services by providing 24 hour’s notice. Markeb Media does not offer refunds for services already rendered.
In the event of cancellation, any media produced prior to the cancellation will remain the property of Markeb Media until payment in full is received.
4. Delivery of Media
Markeb Media aims to deliver high-quality media within 5 working days from the date of the shoot.
All media will be delivered digitally via a secure online link or cloud storage service.
Ownership of the media will only transfer to the client upon full payment.
5. Usage Rights and Intellectual Property
Markeb Media retains ownership of all media created until full payment is received. Upon full payment, the client is granted a non-exclusive, perpetual, and non-transferable license to use the media for promotional purposes.
Clients are prohibited from reselling or distributing the media without prior written consent from Markeb Media.
6. Revisions and Additional Requests:
· Clients are entitled to two free revisions per project (photography, videography, or drone footage).
· Additional revisions may incur extra charges, with pricing provided upon request.
· Revision requests may extend the original delivery time, and certain requests may not be guaranteed if they require extensive changes or re-shoots.
· Clients must specify any details or areas they do not want included in the media before the shoot. Failure to do so may result in additional charges for re-shoots.
7. Limitation of Liability
While we strive to provide accurate, high-quality media services, Markeb Media is not liable for:
Any technical issues that may arise in accessing or downloading the media.
Any indirect, incidental, or consequential damages arising from the use of our services.
Delays or failure in performance due to events beyond our control, including but not limited to natural disasters, equipment failure, or acts of government.
8. Drone Operations
All drone operations are conducted in compliance with UK Civil Aviation Authority (CAA) regulations. The client agrees that all drone activities are subject to weather conditions and applicable regulations at the time of the shoot.
9. Privacy Policy
Markeb Media respects your privacy and is committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and store your data. By using our website and services, you agree to our data handling practices outlined in the Privacy Policy.
10. Amendments to Terms
Markeb Media reserves the right to amend these Terms & Conditions at any time. Changes will be posted on this page, and continued use of our services constitutes acceptance of the updated terms.
11. Governing Law
These Terms & Conditions are governed by the laws of England and Wales. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.