Privacy Policy

Effective Date: 12/10/2024

1. Introduction

At MARKEB MEDIA, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy explains how we collect, use, store, and share your information in compliance with UK law and the General Data Protection Regulation (GDPR).

2. Information We Collect

We may collect and process the following personal data:

  • Contact Information: Name, email address, phone number.

  • Property Information: Property address, property details relevant to our services.

  • Payment Information: Collected and processed securely through trusted third-party payment providers.

  • Other Information: Any additional details you provide voluntarily when using our services.

3. How We Use Your Information

We use your personal data to:

  • Provide our real estate media services (photography, videography, drone footage, etc.).

  • Process payments and deliver media content.

  • Communicate with you regarding bookings, queries, and support.

  • Improve our services and offer relevant updates and promotions (with your consent).

4. Use of Media for Marketing and Promotion

With your explicit consent, we may use the images and videos captured from your property for marketing and promotional purposes, such as:

  • Displaying them on our website.

  • Posting them on our social media platforms.

  • Including them in marketing materials, advertisements, or case studies.

If you do not wish for your media to be used for these purposes, you can notify us in writing at [commercial@markebmedia.com].

5. Data Sharing

We do not sell or share your personal data with third parties except:

  • Service Providers: We may share data with trusted third-party service providers (e.g., payment processors, editing software) solely for the purpose of delivering our services.

  • Legal Requirements: If required by law, we may share your data with law enforcement or other authorities to comply with legal obligations or for fraud prevention.

6. Data Security

We implement appropriate technical and organizational measures to ensure the security of your personal data and prevent unauthorized access, disclosure, or misuse. Only authorized personnel have access to your data, and it is stored securely.

7. Retention of Data

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

8. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Access: You can request access to your personal data and obtain a copy.

  • Correction: You can request corrections to inaccurate or incomplete data.

  • Deletion: You can request the deletion of your personal data (where applicable).

  • Restriction: You can request restrictions on the processing of your personal data.

  • Objection: You can object to the processing of your data for marketing purposes.

  • Data Portability: You have the right to request your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at [Insert Contact Email].

9. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. You can manage your cookie preferences through your browser settings. By using our website, you consent to our use of cookies.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the updated effective date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:

  • Email: commercial@markebmedia.com